Description :

Job Title: Cashier

Department: Boutique Operations
 Location: [Bengaluru / Delhi]
 Industry: Luxury Jewellery Retail
 Employment Type: Full-Time
 Reporting To: Boutique Commercial Manager (BCM) / Store Manager (SM)

Role Overview

As a Cashier in a luxury jewellery boutique, you are the final touchpoint in delivering a seamless, secure, and memorable customer experience. Your responsibilities will include accurate billing, daily reconciliation, timely banking, and ensuring commercial compliance. This role requires high attention to detail, integrity, and a customer-first mindset to uphold the brand’s premium standards.

Key Responsibilities

Billing Excellence

• Ensure on-time billing of all customer transactions
• Maintain maximum billing accuracy without any deviations in rates, discounts, or taxes
• Create a “WOW Moment” at the billing desk with professional, courteous, and confident interaction
• Ensure billing aligns with POS system data and invoice policies

Cashiering & Revenue Reconciliation

• Daily revenue reconciliation and ledger updating with system accuracy
• Collect and record all forms of payment (Cash / Card / UPI / EMI / Vouchers)
• Ensure timely banking and deposit of cash/cheques, with documentation
• Adhere strictly to discount policies; no unauthorized deviation
• Maintain GH (Gold Holding) records with valid customer photo ID proofs

Process Compliance

• Timely upload of STM (Stock Transfer Memo), GR (Goods Receipt), and POSS Master data
• Ensure accurate verification of Brand Quality Exchange Program and Gold Exchange Program items while receiving from the RSO
• Maintain physical and digital documentation for audits

Reports & Lean Retailing

• Prepare and submit sales metrics reports, including product category-wise billing
• Maintain daily revenue reports and ledger summaries
• Share timely commercial audit reports and compliance logs
• Support in bill time reduction, queue management, and lean initiatives for improved customer experience

Key Requirements

• Minimum 2–4 years of experience in cashiering or billing in luxury retail, hospitality, or jewellery sectors
• Strong proficiency in POS systems, Excel, and basic accounting
• High standards of integrity, accuracy, and customer interaction
• Ability to handle multiple payment modes and reconciliation without errors
• Effective communication in English and at least one regional language (Kannada / Hindi / Tamil / Telugu)